We hear you – canceling and declining journeys may be complicated! With our newest app replace, issues are clearer. You’ll spend much less time explaining issues to us and might give attention to fishing!
You understand how we ask you to supply a motive in case you can’t make a journey? Nicely, a few of the causes we used to supply have been fairly imprecise. It wasn’t all the time clear for you what would occur subsequent. On the similar time, it was typically onerous for us to know whenever you’d be prepared for extra bookings.
Now, the method is rather more simple. If you could cancel or decline a visit, you’ll select from particular causes that can scale back the forwards and backwards round canceling.
As an example:
- “Different” and “Private” have been eliminated as cancellation causes
- “Fishing season closed” has been simplified to “Requested fish is just not out there”
- The explanations offered for declining journeys at the moment are extra much like these offered when canceling
Which motive ought to I select?
Our knowledge exhibits that normally, cancellations with the explanations “Different” or “Private” are attributable to unhealthy climate situations, boat points, or scheduling conflicts. So, we’ve made these causes extra outstanding so you may report your journey cancellation precisely.
Can’t make a journey due to a previous engagement?
Whether or not that is fishing, the dentist, or a commencement, merely select “Already Booked.”
Be certain to log all these occasions in your calendar so that you solely get bookings whenever you’re out there!
Did one thing occur to your boat on the way in which to the dock?
This could come underneath “Boat malfunction.”
Present as a lot data as potential and we’ll course of the cancellation accordingly. Don’t neglect to dam your calendar till you assume your boat can be mounted!
Is your buyer set on focusing on a fish that’s out of season or topic to a seasonal closure?
Then you must select “Requested fish not out there.”
In case your journeys are set to focus on particular species, we suggest making them seasonal in order that they solely get booked when the fish is on the market.
Additionally word that the majority prospects can be joyful to modify their focus whenever you clarify how good the fishing may be for an additional species. So all the time be certain to examine this with them earlier than canceling!
Is it one thing else?
If not one of the choices offered match your scenario, essentially the most applicable motive will in all probability be “Extenuating Circumstances.” In the event you cancel with this motive, please present as a lot element as you may. We’ll evaluate the cancellation manually to verify it will get processed precisely.
We all the time suggest suggesting various dates by the change reserving characteristic somewhat than canceling outright. This can allow you to maintain your prospects, develop your popularity on-line, and improve your realization charge and reliability rating.
However we perceive that typically, canceling is the one possibility. We hope this replace will make doing so simpler for you sooner or later.
As all the time, be at liberty to get in contact when you have any suggestions or questions. We stay up for listening to from you!